Shipping policy

Shipping Policy

Thank you for shopping with Cozy Freedom Collective! We appreciate your support and are committed to getting your order to you as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Processing times may be slightly longer during holidays, promotional events, or periods of high order volume.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times vary depending on the item and shipping destination. Most orders arrive within 5–10 business days after shipment, though some items may require additional transit time.

Please note that delivery estimates are not guaranteed and may be affected by weather, carrier delays, or other circumstances beyond our control.

Multiple Shipments

Because we partner with multiple trusted suppliers, your order may arrive in separate packages and on different delivery dates. If this happens, you'll receive tracking information for each shipment as it becomes available.

Shipping Rates

Shipping costs are calculated at checkout based on your order and destination.

From time to time, Cozy Freedom Collective may offer free shipping or shipping promotions. Any applicable discounts will be displayed during checkout.

Order Tracking

Once your order has shipped, you'll receive a tracking number via email so you can monitor your package's progress.

Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

Incorrect Shipping Information

Please verify your shipping address before completing your purchase.

Cozy Freedom Collective is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. While we'll do our best to update your order before it ships, we cannot guarantee changes once processing has begun.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us. We'll gladly work with the shipping carrier to help locate your order and determine the best resolution.

Questions

If you have any questions about shipping or your order, please don't hesitate to contact us. We're always happy to help and appreciate the opportunity to serve you.

Thank you for choosing Cozy Freedom Collective!